Version 4, 4 March 2025

We want to be as transparent and upfront as possible, so we’ve made the Ts&Cs as short and easy to read as we can.

What data we collect

The Power Trip app collects your location while you are using the app to plan trips from your current location and help you find nearby charging stations, The Power Trip app also collects your location while the app is inactive (also called background location) to alert you to nearby locations where you can collect Lightning Points from. You can disable this at any time by changing your settings or the app’s permissions on your device.

When you create a Power Trip Account, you provide us with personal information that includes your name, e-mail address and a password. Even if you aren’t signed in or haven’t created a Power Trip Account, you may at some point choose to provide us with information — like an email address when you provide feedback to us in the app.

We collect the trips you plan and save when using the app. We collect additional information you enter into the app when planning trips, creating referrals or adding places to the map. This includes things like the content you write, the information you add (like EV charging costs), and the photos you save.

The Power Trip app collects anonymous data about your device and our app. The information we collect includes unique identifiers, device type, operating system, mobile network information including carrier name, and application version number. We also collect crash reports which contain information about the interaction of the Power Trip app.

How we use your data

The Power Trip app uses your location data to center the map, find nearby locations like charging stations and to provide route planning services and EV energy consumption calculations.

The Power Trip app also uses your location data when the app is not in use (also called background location data). The purpose of this is to provide you with access to the Lightning Points rewards program. We use your location to notify you when you travel within a geofenced collection zone, and to enable you to collect Lightning Points from within that collection zone.

The Power Trip app collects anonymous data about your device (e.g crash reports, device model and operating system) solely for the purpose of ensuring the app is working properly. We only collect personal information about you (your name, e-mail address, car registration or phone numer) when you register them within the app. You can contact us at any time to access the information we hold about you, or ask us to delete or change it.

When you add an electric vehicle dealer to your account in the Power Trip app, we will link your account to that EV dealer so that you can create referrals and receive Lightning Points from that EV dealer for successful referrals. This means the dealer may be able to view some personal information you have shared with us - including your contact details, car registration and user name.

We collect the trips that you plan - for example, intended routes, origin, destination and stops. We use this information to develop more accurate range predictions for parts of New Zealand and understand how people are using the services we provide, so that we can improve on them and provide a better in-app experience.

Range estimates

All information Power Trip gives you about your potential driving range is based on our best possible estimates. The estimate can be different to what your actual range is, depending on the type of electric car you drive, the terrain you are driving on, and your driving style. Plan your journeys carefully so you don’t run out of juice. We can’t be responsible if our best estimate doesn’t match your actual range.

The range estimates use Open Source data stored on our servers. This relies on an internet and GPS connection to work. If you know you may lose internet connection we suggest you take note of your journey and range estimate before you lose the connection. We’re not responsible for the range estimates or charger radar being inaccurate if you lose internet connectivity.

Charging stations

While we do our very best to make sure charging station information is accurate, we get this information from third parties. We can’t guarantee the charging stations shown on the maps will be active and available if you need them. If you find any of the information about charging stations is not accurate, please let us know. We’ve also done our best to estimate likely charge times and costs of charging at each charger, but these may vary.

Maps

We use Google Maps to create the map in Power Trip and Open Street Maps to find addresses. This means we have no control over the information in the maps, e.g. new roads, street names, calculations on what the shortest or best routes are. We’re not responsible for any incorrect information in the maps or for any changes in Google Maps’ services or terms of service that impact Power Trip users.

Points of interest

Some information, (e.g. public toilets, small charging stations, user trip details) in the app is added by app users. These user-added points are clearly marked. We will try our best to check that user-added information is accurate.

If you are adding points of interest or information such as a trip route to the app, carefully check whether you want the information shared publicly or not. Power Trip gives you the option to keep these private or to choose to share them publicly.

Notifications

If you are using the Power Trip App, your chosen EV dealer can send you notifications, for example, that your WOF is due. You can control what types of notifications you receive from your chosen dealer through the app by setting the types of notifications you would like to receive.